RETURN POLICY

 

DEFECTIVE OR MISFIT

 

30 days to return if product is defective or does not fit. We will replace the product and ship at no additional cost or refund in full including shipping.

Steps to complete a return

  1. Please Call 1-800-669-7739, M-F 9am-5pm MST to explain the reason for the return
    2. Please have order number ready 
    3. Obtain the Return Merchandise Authorization (RMA) number 
    4. Repackage in original shipping material and place RMA number on the outside the package.
    5. UPS will be called to pick-up the package (3-5 business days)

Once we receive the returned product, we will make a final determination. Once approved, if you require a replacement, then the replacement will be shipped via UPS Ground free of charge. Expect 3-5 business days for delivery. If you require a full refund, you will be refunded the money in the same way you originally paid.

Credit Card refunds will be processed in 1-2 business days.
Purchase Orders (PO)

If paid, then a check will be written and mailed for reimbursement of the returned amount.
If not yet paid, then a credit will be issued on the invoice.

 

RETURNS AFTER 30 DAYS BUT BEFORE 60 DAYS

 

You may return the product if unused and undamaged. 
There is a 20% restocking fee and shipping will not be refunded.

Steps to complete a return

  1. Please Call 1-800-669-7739, M-F 9am-5pm MST to explain the reason for the return 
    2. Please have order number ready 
    3. Obtain the Return Merchandise Authorization (RMA) number 
    4. Repackage in original shipping material and place RMA number on the outside the package.
    5. Obtain the Return Shipping Address 
    6. You are responsible to arrange and pay for return shipping.

If you require a refund, you will be refunded the money in the same way you originally paid minus the 20% restocking fee and shipping.

Credit Card refunds will be processed in 1-2 business days.
Purchase Orders (PO)

If paid, then a check will be written and mailed to be reimbursed.
If not yet paid, then a credit will be issued on the invoice.

 

AFTER 60 DAYS

 

All sales are final.

 

 

Last Update: 2019